Legal
Terms & conditions
The general terms that apply to every Earmeister purchase and subscription.
Last updated: 30 September 2026
1. Seller
KaZa Werkpunt, KvK 78062187, De Kazematten 4C, 6681 CS Bemmel, The Netherlands. Email: support@earmeister.pro.
2. Pre-orders
A reservation is free and non-binding. When the device is ready to ship we email you an offer with the final price and delivery date. A purchase agreement is formed only once you confirm and pay. You may ignore the offer without any cost.
3. Prices and payment
All prices are in euros and include Dutch VAT. Shipping costs are shown before you pay. Payment is due before shipment.
4. Delivery
We ship with PostNL. Delivery times are indicative; if we cannot deliver within 30 days of payment you may cancel and receive a full refund. Risk passes to you on delivery. See Shipping.
5. Right of withdrawal
Consumers may withdraw within 14 days after receiving the device, without giving a reason. See Returns & withdrawal.
6. Earmeister Pro subscription
- Pro costs €7,95 per quarter, billed in advance.
- After the first quarter the subscription renews quarterly and can be cancelled at any time with effect from the next quarter (max. one month notice).
- You have a 14-day withdrawal right from the start of the subscription; if you asked us to start immediately you pay pro rata for the days used.
- Price changes are announced at least 30 days in advance; you may then cancel free of charge.
7. Warranty and liability
You are entitled to the statutory guarantee of conformity. See Warranty. Our liability is limited to the purchase price, except in cases of intent or gross negligence, or where mandatory law says otherwise.
8. Intellectual property
Earmeister™ and Earmeister Pro™, the logo, software and content are owned by KaZa Werkpunt. Buying a device gives you a personal licence to use its software.
9. Complaints and disputes
See our complaints procedure. Dutch law applies. Consumers keep the protection of mandatory law of their country of residence and may bring disputes before the competent court.
