Frequently asked questions

A pocket-sized trainer with a 1.75″ AMOLED touchscreen that teaches you to recognise notes by ear (absolute pitch) with short daily exercises.

No. Earmeister works fully standalone. In the future an optional online dashboard will show your training progress.

Many people can greatly improve their pitch recognition with consistent training. Results differ per person — we don't promise perfect pitch, but we do promise a better ear.

A full charge covers several days of normal daily sessions. Charge via USB-C.

Yes. The training is about hearing pitch, so it's useful for singers, instrumentalists, producers and enthusiasts alike.

AI-supported learning: sessions that adapt to your weak notes, personal practice plans and detailed progress insights.

€7,95 per quarter (VAT included). Cancel anytime before the next quarter starts; you keep Pro until the end of the paid period.

No. The device works fully without Pro.

You reserve for free. When your device is ready to ship, we email you to confirm and pay. Only then is your order final.

We ship from the Netherlands with PostNL to the Netherlands, Belgium and the rest of the EU.

You get a PostNL track & trace code by email when your order ships. You can also check the status on our Track your order page.

Yes. You have 14 days after delivery to withdraw from your purchase without giving a reason. See Returns & withdrawal.

At least the 2-year statutory EU guarantee of conformity. If your device is faulty, we repair or replace it.

Use the contact form and choose 'Complaint'. We confirm within 2 working days and aim to resolve it within 14 days.